IMPLEMENTATION OF STRATEGIC PLAN AND ORGANIZATIONAL PERFORMANCE: A CASE OF AIC KIJABE HOSPITAL, KIAMBU-KENYA
Abstract
Purpose of the Study: The purpose of this research was to establish the effect of implementation of strategic plan and organizational performances. A case of AIC Kijabe hospital in Kiambu County- Kenya. The study was premised on organizational structure, culture, resources, leadership, and donor policy. The study specifically sought to examine the effects of structure on the performance of Kijabe hospital, to determine the effects of culture on its performance, and to establish whether resources allocation during strategy implementation affects the performance, to establish how leadership had enhanced the performance, and to establish the moderating effects of donor policy on the performance of Kijabe hospital in Kiambu County.
Methodology: The research adopted descriptive survey research design with the target population of 1076 employees of AIC Kijabe hospital. The research used stratified sampling technique to select the sample size. Structured questionnaires and interview guide were used to collect data. Results and Findings: The study revealed that organizational structure and organizational leadership had positive significant relationship with performance, whilst culture, resource and donor policy had no correlation and were not significant in predicting organizational performance. In addition, on observation and interaction with the employees, it was established that religion had taken precedence over culture at the hospital.
Conclusions and Recommendations: The study recommended for both timely and participatory decisions making for effective service delivery. It was also recommended that there was a need to encourage open communication by dismantling the fear of repercussions among the members. Another recommendation was that although, Kijabe hospital was not entirely donor dependent entity, it should take an opportunity to utilize its Mission status to lobby for more grants for its growth and sustainability.
Keywords: Strategy Implementation, Structure, Culture, Resources, Leadership, Donor Policy, Organizational Performance
References
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Ali, M. (2018). The influence of motivation, transactional leadership, organizational culture on performance. Advances in social sciences, education and humanities research, vol 307
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Mui, H. Basit, A. Hassan, Z. (2018). The impact of strategic leadership on organizational performance of small and medium enterprises in Malaysia. Journal of leadership and management 13(2018)154-166
Njiru, L. Tenambergen, W. Oluoch, M. (2019). Influence of devolved healthcare system on delivery of health services in Meru County, Kenya. International academic journal of health, medicine and nursing. Vol1, issue 2 pp 106-131
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Nyang’a, T. Maina, R. (2019). Influence of strategic leadership on strategy implementation at Kenya revenue authority, southern region in Kenya. International academic journal of human resources and business administration. Vol 3, issue 5 PP 128-159
Patrick, M. Moses, M. Martin K. (2017). Factors affecting strategy implementation among local Non-governmental organizations in Kenya. International journal of business management and finance. 251-270
Peris, M. Kirimi, D. Gichunge, E. (2017). Relationship between strategy implementation and performance in Kenya tea development agency limited (KDA) managed factories in Kenya. International journal of business management and finance 1(17) 282-299. Serial publishers
Quinlan, C (2011). Business research methods. South- western Cengage learning EMEA.
Slabbert, A. Mukhongo, A. (2018). Roles of strategic management practices on organizational performance of united nation development programme in Mogadishu- Somalia. The strategic journal of business and change management. Vol 5, issue 2, pp 311-334
Thompson, A. Gamble, J. Strickland, A. (2004). Strategy, core concepts, analytical tools, readings. New York. McGraw –Hill
Valencia, J. Jimenez, D. Valle, R. (2015). Studying the links between organizational culture, innovation, and performance in Spanish companies. Revistalatinoamericana de psicologia, 48, 30-41
Wafula, P. (2019). Backstabbing or deal gone sour? The tragic tale of St. Mary hospital. www.standardmedia.co.ke
Yang, H. Yiting, L. (2019). The influences of organizational behavior on business performance. International conference on management, education technology and economics. Advances in economics, business and management research. Vol 82
Yesil, S. Kaya, A. (2012). The effects of organizational culture on firm financial performance: Evidence from developing country. World congress of administrative and political science. Procedia-social and behavioral sciences 81, 428-437.
Zaidi, F. Zawawi, E. Nordin, R. Ahnuar, (2018). An empirical analysis of strategy implementation process and performance of construction companies. IOP conference series. Earth environmental science. DOI 10.1088/1755-1315/117/1/012026.
Akuei, A. Katuse, P. Njenga, K. (2016). The role of organizational culture on effective strategy implementation among commercial banks in South Sudan. The international journal of Business and management. Vol 4, issue 6
Alemayehu, A. Batisa, S. (2020). The effects of leadership style on employees’ organizational commitment. The case of Wolaita and Dawro zone transport private limited companies in Ethiopia. International journal of research in business studies and management. Vol. 7, issue 1, 2020. Pp 12-21
Alfandi, A. (2020). Hotel –related factors and employee performance. The case of Jordanian four star hotels. International business research, vol 13, No 3; 2020. http://ibr.cesenet.org
Alharty, A., Mclaughlin, P. Rashid, H.(2016). Comprehensive literature review on the strategic planning, and implementation in the large services industry and cultural effects on strategy implementation in the Middle East region. The European Business and management conference 2016, official conference proceedings. International academic forum.
Ali, M. (2018). The influence of motivation, transactional leadership, organizational culture on performance. Advances in social sciences, education and humanities research, vol 307
Anugrah, A. Putri, R. (2020). The effects of direct compensation and promotion on the employees’ performance in Indonesia. International journal of economics, business and management research. Vol 4, No 1, 2020.
Barkedo, C. Mirwoba, S. (2019). Leadership style, organizational structure, stakeholders’ engagement and performance of donor –funded health projects. A case of Centre for health solutions, Kenya. International academic journal of information sciences and project management. IAJISPM ISSN 2519-7711
Chao, T. Rosenberg, J. Patel, P. Riviello, R. Weintraub, R. (2015). Surgery at AIC Kijabe hospital in rural Kenya. Research gate GHD 028. Cases in global health delivery.
Charity, K. Peter, K. Jane, M (2017). Relationship between strategy implementation drivers and performance of high growth firms in Kenya. International journal of business management and finance. I (18) 300-315
Dagher, W. (2019). Predicting perceived NGOs performance in Lebanon. An econometric approach. Journal of advanced research in Dynamical and control systems. Vol 11, 12 special issue.
David, F. (2007). Strategic management, concepts and cases. Upper Saddle River: New Jersey. 11th edition. Pearson Prentice Hall.
Gioko, W. Njuguna, R. (2019). Strategic planning practices and performance of private hospitals in Nairobi city county, Kenya. International academic journal of Human resources and business administration. Vol.3, issue 8. Pp 1-16
Guruwo, P. Chiguvi, D (2017). The effectiveness of strategy implementation on organizational performance. European journal of business and management. Vol 9 No 9.
Hannan, M. Freeman, J. (1984). Structural inertia and organizational change. American sociological association/ review, vol 49, No 2. Pp149-164. Accessed 15 July 2019. 10:45 UTC
Ireri, A. Deya, J. (2019). Influence of strategic plan implementation drivers on the performance of automobile companies in Kenya. International academic journal of human resources and business administration. Vol 3, issue 5, pp 279-295
Jabbar, A. Hussein, A. (2017). The role of leadership in strategic management. International journal of research Granthaalayahvol 5, (5) Doi:https://doi.org/10.5281/zenodo.583890
Jooste, C. Fourie, B. (2009). The role of strategic leadership in effective strategy implementation, perceptions of South African strategic leaders. South African business review, vol 13, No 3
Kariuki, P Awino, Z. (2018). Organizational resources and return on assets of large manufacturing firms in Kenya. African journal of business and management. Vol, 4, issue 4 pp25-33
Keah, N. Thomas, S. Martin, K. (2017). An investigation into factors influencing implementation of strategic plans in Non-governmental organizations in South Sudan- Juba. International journal of business management and finance 1(26) 446-459
Kitonga, D. Bichanga, W. Muema, B. (2016). Strategic leadership and organizational performance in not for profit organizations in Nairobi County. International journal of scientific and technology research. Vol 5, issue 5
Lubis, A. Torong, Z. Muda, I. (2016). The urgency of implementing balanced scorecard system on local government in north Sumatra-Indonesia. IJABER, vol 14, No11. 7575-7590
Maduenyi, S. Oke, A. Ajagbe, M. (2015). Impact of organizational structure on organizational performance. International conference on African development issues. Social and economic models for development track.
Maina, D.K, Njagi, E. (2019). Influence of organizational resources on the implementation of strategic plans in private primary schools in Kirinyaga County in Kenya. International academic journal of human resource and business administration. Vol 3, issue 8 pp 58-76.
Makori, B. Kinyua, G. (2019). Organizational leadership and performance of cooperative bank of Kenya. International academic journal of human resources and business administration. Vol 3 issue 5 pp 357-375
Mapetere, D. Marhiki, S. Nyamwanaza, T. Sikomeve, S. Mhonde, C.(2012). Strategic role of leadership in strategy implementation in Zimbabwe state owned enterprises. International journal of business and social science. Vol 3, No 16
Mati, A. Machuki, V. Ogutu, M. Njihia, J. (2020). The joint effect of organizational strategy, organizational culture and external environment on organizational performance of large private health facilities in Kenya. DBA Africa Management Review, vol 10, No1 pp 11-27. http://journalsuonbi.ac.ke/damr
Milelu, E. (2018). Factors influencing financial sustainability for non-governmental organizations in Nairobi –Kenya.
Mui, H. Basit, A. Hassan, Z. (2018). The impact of strategic leadership on organizational performance of small and medium enterprises in Malaysia. Journal of leadership and management 13(2018)154-166
Njiru, L. Tenambergen, W. Oluoch, M. (2019). Influence of devolved healthcare system on delivery of health services in Meru County, Kenya. International academic journal of health, medicine and nursing. Vol1, issue 2 pp 106-131
Nwachukwa, C. Hiev, M. Chaldkova, H. Fadeyi, O. (2019). Strategy implementation drivers in correlation with strategic performance. Management and marketing. Vol XVII issue 1/2019
Nyang’a, T. Maina, R. (2019). Influence of strategic leadership on strategy implementation at Kenya revenue authority, southern region in Kenya. International academic journal of human resources and business administration. Vol 3, issue 5 PP 128-159
Patrick, M. Moses, M. Martin K. (2017). Factors affecting strategy implementation among local Non-governmental organizations in Kenya. International journal of business management and finance. 251-270
Peris, M. Kirimi, D. Gichunge, E. (2017). Relationship between strategy implementation and performance in Kenya tea development agency limited (KDA) managed factories in Kenya. International journal of business management and finance 1(17) 282-299. Serial publishers
Quinlan, C (2011). Business research methods. South- western Cengage learning EMEA.
Slabbert, A. Mukhongo, A. (2018). Roles of strategic management practices on organizational performance of united nation development programme in Mogadishu- Somalia. The strategic journal of business and change management. Vol 5, issue 2, pp 311-334
Thompson, A. Gamble, J. Strickland, A. (2004). Strategy, core concepts, analytical tools, readings. New York. McGraw –Hill
Valencia, J. Jimenez, D. Valle, R. (2015). Studying the links between organizational culture, innovation, and performance in Spanish companies. Revistalatinoamericana de psicologia, 48, 30-41
Wafula, P. (2019). Backstabbing or deal gone sour? The tragic tale of St. Mary hospital. www.standardmedia.co.ke
Yang, H. Yiting, L. (2019). The influences of organizational behavior on business performance. International conference on management, education technology and economics. Advances in economics, business and management research. Vol 82
Yesil, S. Kaya, A. (2012). The effects of organizational culture on firm financial performance: Evidence from developing country. World congress of administrative and political science. Procedia-social and behavioral sciences 81, 428-437.
Zaidi, F. Zawawi, E. Nordin, R. Ahnuar, (2018). An empirical analysis of strategy implementation process and performance of construction companies. IOP conference series. Earth environmental science. DOI 10.1088/1755-1315/117/1/012026.
Published
2020-11-05
How to Cite
Gagini, L. K., Wasike , S., & Mungai, C. (2020). IMPLEMENTATION OF STRATEGIC PLAN AND ORGANIZATIONAL PERFORMANCE: A CASE OF AIC KIJABE HOSPITAL, KIAMBU-KENYA. African Journal of Emerging Issues, 2(12), 54 - 74. Retrieved from https://ajoeijournals.org/sys/index.php/ajoei/article/view/147
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