INFLUENCE OF PERFORMANCE EVALUATION PRACTICES ON EMPLOYEES’ PERFORMANCE IN THE COUNTY GOVERNMENT OF MANDERA, KENYA
Abstract
Purpose of the Study: To assess the influence of performance evaluation practices on employees’ performance in the County Government of Mandera, Kenya.
Statement of the Problem: Performance evaluation, as a governance practice, plays an important role in realization of organizational objectives. However, in Mandera County, this is not the case due to the fact that employees’ performance is yet to be fully realized.
Methodology: The study employed a mixed-methods approach with concurrent triangulation, targeting 1,395 employees in Mandera County, and sampled 310 respondents using Yamane’s Formula. Data were collected through questionnaires and interviews, then analyzed thematically for qualitative insights and through descriptive and inferential statistics (linear regression) using SPSS.
Findings: The study found that employees in Mandera County often struggle with productivity, miss deadlines, and face complaints of service delays, reflecting unmet performance potential. While the county government engages in reward practices, job analysis, and pay increments, these measures are applied minimally. Frequent lack of staff rewards, job analysis, and pay adjustments limit efforts to enhance employee performance.
Conclusion: The study concludes that performance evaluation practices are essential yet underutilized tools for enhancing employee productivity and organizational effectiveness within the County Government of Mandera.
Recommendations: The County Government should conduct job analysis and evaluation in order to place right employees for the right jobs and ensure that no employee has too much workload which might compromise efficiency and productivity.
Keywords: Performance evaluation practices, employees’ performance, county government of Mandera
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