RELATIONSHIP BETWEEN EMPLOYEE MOTIVATION AND PERFORMANCE OF LEVEL FOUR GOVERNMENT HOSPITALS IN KENYA: THE MEDIATING EFFECT OF STRATEGY IMPLEMENTATION
Abstract
Motivation energises individual level of commitment and guide behaviour of the healthcare worker. In the same breath, employee recognition is seen to have a positive correlation with employee performance and motivated employees often have the propensity to be productive in strategy implementation than the employees who are not motivated. Motivated employees often have the propensity to be productive in strategy implementation than the employees who are not motivated. This paper sought to assess the effect of employee motivation on performance of level four government hospitals in Kenya. This paper reviewed effects of employee motivation and its impact on organizational performance, through an analysis of existing empirical studies and models linking with employee motivation strategy implementation and performance. This paper was anchored on the Resource Based View (RBV) theory and supported by the Goal Setting Theory and The Higgins 8 S’s Model of Strategy implementation. This study adopted a mixed-method approach. The study population comprised all the 104 Level Four government hospitals listed in the Kenya Gazette as of February 2020. According to Kenya gazette 2020, there are 22 county referral hospitals and 82 sub-county hospitals in Kenya. The study was quantitative and qualitative in nature. Structured and unstructured questions was used to obtain qualitative data. This mixed method enabled the study to highlight and quantify causal relationships and to analyze numbers instead of exploring and describing situations. Descriptive and inferential statistics were employed in analyzing quantitative data. Qualitative data from unstructured questions were analysed using conceptual content analysis. Pursuant to the analysis of wide literature, the study results revealed that employee motivation has a significant relationship with Performance of Level Four government hospitals in Kenya. The study findings also indicated a partial mediation effect of strategy implementation on the relationship between employee motivation and organisational performance.
Keywords: Employee Motivation, Strategy Implementation, Organizational Performance, Level Four Government Hospitals
References
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Ghaffari, S., Shah, I., Burgoyne, J., Nazri, M., & Salleh, J. (2017). The influence of motivation on job performance: A case study at Universiti Teknoligi Malaysia.
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Jespersen, K. R., & Bysted, R. (2016). Implementing new product development: A study of personal characteristics among managers. International Journal of Innovation Management, 20(03), 1-23.
Jiang, N., & Carpenter, V. (2013). A case study of issues of strategy implementation in internationalization of higher education. International Journal of Educational Management, International Journal of Educational Management, 27 (1), 4-18.
Johnson, G., & Scholes, K. (2013). Exploring corporate York: strategy. New Prentice Hall
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Kang, S. C., & Yanadori, Y. (2011). Adoption and coverage of performance‐related pay during institutional change: An integration of institutional and agency theories. Journal of Management Studies, 48(8), 1837-1865.
Keya, L. W. (2019). Strategy Implementation Practices and Performance in International Non-Governmental Organisations in Kenya. International Journal of Innovation and Research in Educational Sciences, 6(5), 622-633.
Kibicho, P. M. (2015). Determinants of strategy implementation in the insurance industry in Kenya (Doctoral dissertation, COHRED, JKUAT).
Kihara, M. P. (2017). Influence of strategy implementation on the Performance of manufacturing small and medium firms in Kenya (Doctoral dissertation, COHRED, JKUAT).
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King, C., Murillo, E., & Lee, H. (2017). The effects of generational work values on employee brand attitude and behavior: A multi-group analysis. International Journal of Hospitality Management, 66, 92-105.
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Kothari, C.R., & Garg, G. (2014). Research Methodology methods and techniques (3rd ed.). New Delhi: New Age International Limited
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Latham, G. P., & Locke, E. A. (1979). Goal setting-A motivational technique that works. Organizational dynamics, 8(2), 68-80.
Laužikas, M., & Miliūtė, A. (2020). Impacts of modern technologies on sustainable communication of civil service organizations. Entrepreneurship and Sustainability Issues, 7(3), 2494–2509.
Lee, M. T., Raschke, R. L., & Louis, R. S. (2016). Exploiting organizational culture: Configurations for value through knowledge worker's motivation. Journal of Business Research, 69(11), 5442-5447.
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Published
2023-09-14
How to Cite
Musangi, N. E., Ngui, T., & Senaji, T. A. (2023). RELATIONSHIP BETWEEN EMPLOYEE MOTIVATION AND PERFORMANCE OF LEVEL FOUR GOVERNMENT HOSPITALS IN KENYA: THE MEDIATING EFFECT OF STRATEGY IMPLEMENTATION. African Journal of Emerging Issues, 5(13), 76 - 104. Retrieved from https://ajoeijournals.org/sys/index.php/ajoei/article/view/476
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