INFLUENCE OF EMPLOYEE TRAINING ON PERFORMANCE OF PUBLIC SERVANTS IN KANO STATE, NIGERIA
Abstract
Purpose of the Study: The purpose of this study was to establish the influence of employee training on performance of public servants in Kano State, Nigeria.
Problem Statement: It is universally accepted that devolution brings allocation and management of resources close to the people who in turn are able to implement development projects which suits their unique needs. Despite of this noble intent, local governments, having inherited employees from local authorities and other departments in the civil service, find themselves incapable of achieving set goals and targets through such employees who are unable to adapt to the changed system and work procedure. The study was carried out within interpretive paradigm philosophy.
Study Methodology: The study employed descriptive and explanatory survey designs. This study targeted all the 25 ward administrators, 359 section heads and eight (8) members of public service board. Accordingly, the target population of the study was three hundred and ninety two (392). The sample size of the study was 204 respondents.
Study Results: Correlation Results showed that there was a positive and significant association between employee training and employee performance (r= 0.508, p-value =0.000). Regression Results revealed that there was a positive and significant relationship between employee training and performance of public servants. (β1=0.411, p=0.000).
Conclusion: The study concluded that employee training has a positive and significant effect on the performance of public servants.
Recommendation: It was therefore recommended that training curricula should be reviewed periodically so as to align it with the changing training needs of the employees.
Key words: employee, training, public servants, Performance
References
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Getnet, B., Jebena, T., and Tsegaye, A. (2014). The Effect of Employees’ Fairness Perception on their Satisfaction towards the Performance Appraisal Practices (a case study of University of Gondar). International Journal of Management and Commerce Innovations2 (1) 174-210.
Irawanto, D.W. (2015). Employee Participation in Decision-Making: Evidence from a State- Owned Enterprise in Indonesia. Management 20 (1) 159-172.
Israel, G.D. (2013) Determining Sample size. Institute of Food and Agricultural Sciences (IFAS), University of Florida, Gainesville
Itika, J.S. (2011): Fundamentals of human resource management: Emerging experiences from Africa African Studies Centre / University of Groningen / Mzumbe University. African Public Administration and Management series, 2
Jepkoech, C. (2013) The effect of Training and Development on Staff Performance: A case study of Postal Corporation of Kenya. A Research Project submitted to the school of Business for the degree of Master of Business Administration (Human Resource Management) of Kabarak University.
Kairu, E.W., Wafula, M.O., Okaka, O., Odera, O., and Akerele, E.K. (2013) Effects of balanced scorecard on performance of firms in the service sector; European Journal of Business and Management 5 (9) 81 – 88
Kim, J., MacDuffie, J.P., and Pil, F.K. (2010) Employee voice and organizational performance: Team versus representative influence. Human relations 63 (3) 371–394.
Kombo, D.K. (2006). Proposal and Thesis writing. Pauline publication: Africa.
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Kubaison, S.T., Gachunga, H.G., and Odhiambo, R. (2014) Relationship between direct participation schemes and organizational performance in government owned agencies in Kenya. International Journal of Research in Social Sciences4 (4) 1 – 22.
Kumar, R. (2005). Research Methodology; New Delhi: Sage Publications Productivity in Nigeria Machine Tools, Osogbo, Osun State, Nigeria. International Journal of Innovative Research and Development 4 (4) 74 – 80
Sani, A., D. (2012). Strategic Human Resource Management and Organizational Performance in the Nigerian Insurance Industry: The Impact of Organizational Climate. Business Intelligence Journal 5 (1) 8 – 20.
Santos, J.B. and Brito, L.A.L. (2012). Toward a Subjective Measurement Model for Firm Performance. BAR Rio de Janeiro 9 (6) 95 – 117.
Saravani, S.R. and Abbasi, B (2013). Investigating the influence of job rotation on performance by considering skill variation and job satisfaction of bank employees. Tehnički vjesnik, 20(3), 473-478.
Sila, A.K. (2014) Relationship between Training and Performance: A case study of Kenya Women Finance Trust Eastern Nyanza Region, Kenya. European Journal of Business and Social Sciences3 (1) 95-117
Teixeira, P.N. (2014) Gary Becker’s early work on human capital – collaborations and distinctiveness; IZA Journal of Labor Economics3 (12) 12 – 20.
Thibaut, J. W. and Walker, L. (1975), Procedural Justice: A Psychological Analysis, Hillsdale, NJ: Erlbaum.
Tshikovhi, E.R. (2012). Training and Development Programme: Performance of Employees at a South African Platinum Mine. Submitted thesis (Unpublished) to the University of South Africa.
Tukunimulongo, J (2016). Effect of On-The-Job Training on Employee Performance in Kenya: Case of Mumias Sugar Company Limited. International Journal of Recent Research in Commerce Economics and Management, 3(1), 7-24.
Adongo, A.J. (2013). Examining the effects of job training on employee performance in mobile telephone industry: A case of Telkom Orange Nakuru, Nigeria. Project (Unpublished) submitted to Kenyatta University.
Akingbade, W.A. (2014). Competitive Strategies and Improved Performance of Selected Nigeria Telecommunication Companies. Journal of Entrepreneurship Management and Innovation (JEMI) 10 (4) 143-167.
Alande, J. O. (2013). The role of human resource management in devolution of counties in Kenya a case study of Mombasa County. International Journal of Social Sciences and Entrepreneurship 1 (3), 568-582.
Almeida, S. & Fernando, M. (2014). Human Capital Theory. In H. Hasan (Eds.), Being Practical with Theory: A Window into Business Research (31-32). Wollongong, Australia.
Alusa, K. and Kariuki, A. (2015). Human Resource Management Practices, Employee Outcome and Performance of Coffee Research Foundation, Kenya. European Journal of Business and Management 7 (3) 72 – 79.
Anazodo, R. O., Okoye, J. C. & Chukwuemek, E. E. O (2012) Civil Service Reforms in Nigeria: The journey so far in service delivery, Journal of Political Studies, 19, (2), 1-19
Antoniu, E. (2010) Career planning process and its role in human Resource development. Annals of the university of petroşani, economics, 10 (2), 2010, 13-22 13.
Arasa, R.M., O. Aosa, E.O., and Machuki, V.N. (2011) Participatory orientation to strategic planning process: Does it pay? Prime Journal of Business Administration and Management (BAM) 1 (10), 319-327
Armstrong, M. (2010). Armstrong’s Essential Human resource Management practice: A guide to People Management. London. Kogan Page.
Bies, R. J., & Moag, J. F. (1986). Interactional justice: communication criteria of fairness. In Lewicki, R. J., Sheppard, B. H., & Bazerman, M. H. (Eds.), Research on negotiations in organizations. Greenwhch, CT: JAL.
Chaponda, N.C. (2014) The effect of performance appraisal on employee motivation: a survey of slum based non-governmental organizations in Nairobi. Submitted (project) to the Chandaria School of business, the United States International University.
Chartered Institute of Personnel and Development (CIPD, 2011) Managing careers for organizational capability. Quarterly survey report. London: Chartered Institute of Personnel and Development.
Chebet, J. (2015). Determinants of employees’ performance in the county governments of Kenya; A case of Bungoma County. Unpublished project submitted to the University of Nairobi.
Chew, J. and Girardi, A. (2008) Is career management the panacea to Retaining vital staff? International Journal of Management and Marketing Research 1(1) 83 – 98.
Coetzee, M. and Potgieter, I.L (2014) Mediating effect of self-esteem on the career self-management and career resilience of early-career staff in the business management field. Southern African Business Review 18 (2) 133 – 137.
Colquitt, J. A., Scott, B. A., Judge, T. A., & Shaw, J. C. (2006). Justice and personality: Using integrative theories to derive moderators of justice effects. Organizational Behavior and Human Decision Processes, 100, 110-127.
Commission on Revenue Allocation (CRA, 2014). Factsheet: Progressive Performance of County Governments. Government Printers, Kenya.
Decramer,A., Christiaens, J., Vanderstraeten, A.(2008): Implementation Dynamics of Performance Management in Higher Education. University College Ghent.
Demortier, A.L. and Delobbe, N. (2011) Human capital and strategic human resource management in knowledge-intensive firms: an exploratory case study. EURAM2011 – 11th Conference of the European Academy of Management, 1st – 4th June 2011, in Tallinn – Estonia.
Denscombe, M. (1998).The Good Research Guide for Small Scale Social Research Projects; New Delhi: Viva Books Private Limited
Dermol, V., & Rakowska, A. (Eds.). (2014). Strategic approaches to human resources management practice. ToKnowPress. Lublin, Poland.
Dimba, B. and K‘Obonyo, P.O. (2009). The Effect of Strategic Human Resource Management Practices on Performance of Manufacturing Multinational Companies in Kenya: A Moderating Role of Employee Cultural Orientations. Proceedings of the 10th, Annual Conference, IAABD
Farndale E., Hope-Hailey V., and Kelliher C. (2010). “High Commitment Performance Management: The Roles of Justice and Trust”. Personnel Review, 40(1): 5-23.
Femi, A.F. and Chukwubueze, A.O. (2015). Influence of Management Style on Workers’ Productivity in Nigeria Machine Tools, Osogbo, Osun State, Nigeria. International Journal of Innovative Research and Development. 4 (5) 74 – 80.
Foss, N. J., Laursen, K., and Pedersen, T. (2011). Linking Customer Interaction and Innovation: The Mediating Role of New Organizational Practices. Organization Science, 22 (4): 980–999.
Gall, M., Gall, J. and Borg, W. (2007). Educational research: An introduction (8th edition). New York: Longman.
Gavrea, C., Ilieş, L. and Stegerean, R. (2011) Determinants of organizational Performance: The case of Romania Management & Marketing Challenges for the Knowledge Society 6,(2) 285-300.
Getnet, B., Jebena, T., and Tsegaye, A. (2014). The Effect of Employees’ Fairness Perception on their Satisfaction towards the Performance Appraisal Practices (a case study of University of Gondar). International Journal of Management and Commerce Innovations2 (1) 174-210.
Irawanto, D.W. (2015). Employee Participation in Decision-Making: Evidence from a State- Owned Enterprise in Indonesia. Management 20 (1) 159-172.
Israel, G.D. (2013) Determining Sample size. Institute of Food and Agricultural Sciences (IFAS), University of Florida, Gainesville
Itika, J.S. (2011): Fundamentals of human resource management: Emerging experiences from Africa African Studies Centre / University of Groningen / Mzumbe University. African Public Administration and Management series, 2
Jepkoech, C. (2013) The effect of Training and Development on Staff Performance: A case study of Postal Corporation of Kenya. A Research Project submitted to the school of Business for the degree of Master of Business Administration (Human Resource Management) of Kabarak University.
Kairu, E.W., Wafula, M.O., Okaka, O., Odera, O., and Akerele, E.K. (2013) Effects of balanced scorecard on performance of firms in the service sector; European Journal of Business and Management 5 (9) 81 – 88
Kim, J., MacDuffie, J.P., and Pil, F.K. (2010) Employee voice and organizational performance: Team versus representative influence. Human relations 63 (3) 371–394.
Kombo, D.K. (2006). Proposal and Thesis writing. Pauline publication: Africa.
Koopmans, L., Bernaards, C.M., Hildebrandt, V.H., Wilmar B., Schaufeli, B., de Vet, H.C.W., and van der Beek, A.J. (2011) Conceptual Frameworks of Individual Work Performance: A Systematic Review. JOEM 53, (8) 856 – 866.
Kubaison, S.T., Gachunga, H.G., and Odhiambo, R. (2014) Relationship between direct participation schemes and organizational performance in government owned agencies in Kenya. International Journal of Research in Social Sciences4 (4) 1 – 22.
Kumar, R. (2005). Research Methodology; New Delhi: Sage Publications Productivity in Nigeria Machine Tools, Osogbo, Osun State, Nigeria. International Journal of Innovative Research and Development 4 (4) 74 – 80
Sani, A., D. (2012). Strategic Human Resource Management and Organizational Performance in the Nigerian Insurance Industry: The Impact of Organizational Climate. Business Intelligence Journal 5 (1) 8 – 20.
Santos, J.B. and Brito, L.A.L. (2012). Toward a Subjective Measurement Model for Firm Performance. BAR Rio de Janeiro 9 (6) 95 – 117.
Saravani, S.R. and Abbasi, B (2013). Investigating the influence of job rotation on performance by considering skill variation and job satisfaction of bank employees. Tehnički vjesnik, 20(3), 473-478.
Sila, A.K. (2014) Relationship between Training and Performance: A case study of Kenya Women Finance Trust Eastern Nyanza Region, Kenya. European Journal of Business and Social Sciences3 (1) 95-117
Teixeira, P.N. (2014) Gary Becker’s early work on human capital – collaborations and distinctiveness; IZA Journal of Labor Economics3 (12) 12 – 20.
Thibaut, J. W. and Walker, L. (1975), Procedural Justice: A Psychological Analysis, Hillsdale, NJ: Erlbaum.
Tshikovhi, E.R. (2012). Training and Development Programme: Performance of Employees at a South African Platinum Mine. Submitted thesis (Unpublished) to the University of South Africa.
Tukunimulongo, J (2016). Effect of On-The-Job Training on Employee Performance in Kenya: Case of Mumias Sugar Company Limited. International Journal of Recent Research in Commerce Economics and Management, 3(1), 7-24.
Published
2019-04-06
How to Cite
Tejumola, O. (2019). INFLUENCE OF EMPLOYEE TRAINING ON PERFORMANCE OF PUBLIC SERVANTS IN KANO STATE, NIGERIA. African Journal of Emerging Issues, 1(1), 94 - 119. Retrieved from https://ajoeijournals.org/sys/index.php/ajoei/article/view/6
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