Articles

• IMPACT OF RELIABILITY AND TANGIBILITY DIMENSIONS ON CUSTOMER SATISFACTION IN HIGHER EDUCATION SECTOR: A CASE OF SELECTED UNIVERSITIES IN MOROCCO

  Nizal Safoune

  1 - 19

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• OBSTACLES OF DIFFUSION OF INNOVATION IN DAR AL FOUAD HOSPITAL, CAIRO EGYPT

  Maarku Qayshaun

  20 - 42

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• STRATEGIC ORGANIZATIONAL CULTURE AND STRATEGY IMPLEMENTATION IN THE SOUTH AFRICAN POLICE SERVICE

  Lubanzi Bandile

  43 - 67

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• INFLUENCE OF COST REDUCTION STRATEGY ON PERFORMANCE OF TEA INDUSTRY IN MULANJE REGION

  Lamburira Chisulo

  68 - 93

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• INFLUENCE OF EMPLOYEE TRAINING ON PERFORMANCE OF PUBLIC SERVANTS IN KANO STATE, NIGERIA

  Olorunyomi Tejumola

  94 - 119

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