MODERATING ROLE OF STAKEHOLDERS COLLABORATION ON THE RELATIONSHIP BETWEEN TECHNOLOGY ADVANCEMENT AND PERFORMANCE OF HOSPITALS IN KENYA

Authors

  • Wambugu Paul Wachira Jomo Kenyatta University of Agriculture and Technology, Kenya
  • Gladys Rotich Jomo Kenyatta University of Agriculture and Technology, Kenya
  • Stanley Ndung’u Jomo Kenyatta University of Agriculture and Technology, Kenya
  • Peter Githae Jomo Kenyatta University of Agriculture and Technology, Kenya

Abstract

Purpose of the study. This study sought to establish the relationship between technology advancement and performance of Hospitals in Kenya with stakeholder’s collaboration moderating this relationship.

Problem Statement: High percentage of Hospital capital investment is directly associated with technology advancement and this has been identified as an important factor for clinical and financial performance. Implementation of Hospital technologies interventions such as minimally invasive surgery, robotic surgery and cardiac catheterization has improved the quality of care, reducing recovery times, mortality rate and resulted to revenue generation. Due to these interventions there is dire need to link technology advancement and performance of hospitals seeking immediate return on investments. There is insufficient evidence in literature that exists on the relationship between technology advancement and performance of health care sector. Hence, the relationship remains dim. In addition, limited literature on the role of stakeholder’s collaboration on the relationship between technology advancement and performance of hospitals exist. Moreover, scholarly work in this thematic area has been majorly implemented in Developed Nations creating a contextual gap in the body of knowledge. It is against this background that this study was conducted.

Methodology: The study employed moderated multiple regression (MMR) analyses and structural equation modeling (SEM) to test hypotheses and fit the theoretical models. The study sample comprised of 228 Hospitals.

Results: The study revealed that stakeholder’s collaboration significantly moderated the relationship between technology advancement issues and performance of hospitals in Kenya.

Conclusion and Policy Recommendation: The study concludes that stakeholder’s collaboration moderates the relationship between technology advancement and performance of Hospitals in Kenya and it’s the key driver of future cost and major source of economic wealth. Hospitals in Kenya should embrace technology advancement strategies in all its areas of operation as this would result in effective and efficient care for the patient and reduce medical errors experienced in health care. The study recommends that comprehensive electronic health records systems are rare and the role of direct network effects may increase as formal information exchanges are fully implemented and more sophisticated IT systems are adopted by both Physicians and Hospitals.

Keywords: Technology advancement, performance, Stakeholder collaboration, Hospitals

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2024-04-18

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Wachira, W. P., Rotich, G., Ndung’u , S., & Githae , P. (2024). MODERATING ROLE OF STAKEHOLDERS COLLABORATION ON THE RELATIONSHIP BETWEEN TECHNOLOGY ADVANCEMENT AND PERFORMANCE OF HOSPITALS IN KENYA. African Journal of Emerging Issues, 6(6), 1–25. Retrieved from https://ajoeijournals.org/sys/index.php/ajoei/article/view/578

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